I’m a bastard. An oldie but a good one, resurfacing again on the Reddit rediscovery channel. “There are two kinds of reactions to that: you start being careful, or you start whining about a kernel debugger. Quite frankly, I’d rather weed out the people who don’t start being careful early, rather than late.”
Delight your customers. Michael Gartenberg thinks that Apple is the Nordstorm of high tech. I only dealt with online support, and it was a bad experience, in three acts. I’ll have to try the stores next time. But a lot of people are delighted, and that’s not something Microsoft can ever do. And I know that, like many others, I’d rather pay for a high margin product if I get a gratifying experience.
Saying no to people who want cheap and bland is Apple’s secret sauce.
Buzz words explained. An almost good read from The Register: “What’s really driving SOA 2.0 and grid 2.0 is hollow, buzzword-based marketing by companies trying to stand out in overpopulated and immature markets.” Those who can’t do something new increment version numbers?
Worth repeating. “Working code attracts people who want to code. Design documents attract people who want to talk about coding.” (Via Raganwald, resurfaced on Reddit)
It works out of the box. Great piece by Russ Olsen. File under: read, memorize, do.